Hello,

I configured Zoho Assist Unattended Agent using Microsoft Intune, following the steps outlined in this article, using a .MSI installer. I added a pilot group of users and for 6 of them it installed correctly and I see their computers in Zoho Assist under Unattended Access, but for 2 of the users it did not. 

The error I am seeing in Intune is: 

If the application did install successfully I would expect to see the computers in the Zoho Assist portal. The app version shown in Intune is 1.0.2 (in case it is a known issue with this version). Any thoughts on how to resolve the issue? Should I be using .EXE instead?