As detailed in
this community discussion, Zoho Creator's
zc_LoadIn parameter is a vital tool for opening components (forms, reports, or pages) in modal dialogs via HTML snippets, Notes, or Rich Text Fields. While powerful, this feature suffers from a critical deficiency when applied to Report components.
The Problem
Per the
official zc_LoadIn documentation, developers can invoke a popup dialog using the standard URL parameter:
// Standard usage in HTML Snippets or Rich Text
<a href="https://creator.zoho.com/yourapp/report-name?zc_LoadIn=dialog">Open Report</a>
// Usage with Forms and Pages (currently functional)
<a href="https://creator.zoho.com/yourapp/form-name?zc_LoadIn=dialog">Open Form</a>
<a href="https://creator.zoho.com/yourapp/page-name?zc_LoadIn=dialog">Open Page</a>
The critical flaw is the inability to define popup dimensions for Reports. The dialog enforces a fixed, immutable width and height. This static sizing ignores the content's actual layout, resulting in a broken user experience for data-rich views:
| Report Scenario |
Technical Conflict |
UX Impact |
| Multi-Column (Wide) Reports |
Viewport is narrower than the data grid |
✗ Horizontal scrollbars obscure key metrics |
| High-Volume Vertical Data |
Viewport height is insufficient for pagination |
✗ Excessive vertical scrolling required |
| Drill-Down Actions |
Opening a Detail View inherits the restricted parent frame size |
✗ Record details are cramped and unreadable |
Observation: Forms opened via zc_LoadIn generally adapt well to the default modal size. This issue specifically targets Reports, where data density and layout requirements vary drastically between use cases.
Current Workarounds (and why they fail)
Due to the lack of native dimension parameters, developers are forced to rely on suboptimal implementation strategies:
| Strategy |
Implementation |
Drawbacks |
Verdict |
| Abandon Popup Mode |
Open reports in a standard new browser tab/window |
- Breaks the application flow
- Increases browser tab clutter
- User loses context of the parent page
|
✗ Degrades User Experience |
| Layout Compromise |
Remove columns to fit the fixed modal width |
- Reduces data visibility
- Hides critical business intelligence
- Artificial limitation on report design
|
✗ Sacrifices Data Value |
| Iframe Injection |
Use zc_LoadIn=iframe instead of dialog |
- Loses the "overlay" modal behavior
- Still lacks native dynamic resizing
|
⚠ Inconsistent Behavior |
| HTML Page Recreation |
Rebuild the report using HTML/Deluge on a Page |
- High development overhead
- Loss of native features (Search, Filter)
- Creates technical debt and maintenance drag
- Styling must be manually maintained
|
✗ Inefficient & Costly |
Proposed Solution
Feature Request:
We request the addition of optional parameters to the zc_LoadIn syntax that allow developers to define the modal's viewport size:
// Proposed Syntax 1: Pixel-based definitions
<a href="...?zc_LoadIn=dialog&zc_DialogWidth=1200px&zc_DialogHeight=800px">
View Report
</a>
// Proposed Syntax 2: Percentage-based definitions (Responsive)
<a href="...?zc_LoadIn=dialog&zc_DialogWidth=90%&zc_DialogHeight=90%">
View Report
</a>
// Proposed Syntax 3: Preset Classes
<a href="...?zc_LoadIn=dialog&zc_DialogSize=maximized">
View Report
</a>
// Options: small, medium, large, full-width
Alternative Logic: If URL parameters are not feasible, please allow developers to configure the "Default Popup Dimensions" within the Report Properties menu in the builder interface.
Business Impact
The inability to size popups negatively impacts critical workflows:
- Embedded Related Lists: Viewing "Related Transactions" is impossible without horizontal scrolling.
- Audit Trails: History logs with timestamp/user/action columns get cut off.
- Cross-Functional Reports: Tables joining data from multiple modules become unreadable.
- Approval Dashboards: Managers cannot see all decision-relevant columns in the review popup.
- Client Portals: External users are presented with a cramped, unprofessional interface.
Developer Consequence: We are forced to choose between a clean UI (no popups) or a streamlined workflow (popups with bad UI). This is a choice we should not have to make in a low-code enterprise platform.
Request to Zoho Product Management
Can this enhancement be prioritized for the upcoming release roadmap?
The zc_LoadIn feature is a fantastic concept, but the fixed-dimension constraint renders it nearly unusable for complex reporting needs.
Currently, the developer experience is split:
1. Use zc_LoadIn
Result: Fast workflow, but broken/cramped UI.
|
2. Avoid zc_LoadIn
Result: Clean UI, but disjointed/slow workflow.
|
This creates a friction point in otherwise polished applications.
Summary Request: Enable zc_DialogWidth and zc_DialogHeight (supporting px and %) to provide developers full control over the modal viewport.
Community Feedback: If you are struggling with fixed-size report popups, please comment below with your use case to help the Zoho team understand the scope of this requirement.
Recent Topics
Enhancement to ICR’s field prompting: Preferred data extraction using advanced field prompting
Dear Customers, We hope you’re well A quick background Intelligent Character Recognition (ICR) comes as part of Zia’s optical recognition capability called Zia Vision. When we introduced it last April, the data extraction was training-based and was applicable
See a list of all records enrolled in a cadence?
I am looking for a way to see a list of all leads or contact currently enrolled in a cadence. I do not see any way to do this through the cadence UI.
Limitation in chart of accounts
There is a limitation of 4000 accounts in chart of accounts Zoho needs to remove this limit
How do I change the account bank charges are charged to?
I want bank charges charged to my Credit Card Fees account. Is there a way to do this?
Real signature in Zoho Expense PDF report ?
Hello ! Is there a way to put a real signature on the signature line when a PDF report is generated in Zoho Expense? Through Zoho Sign or another way? Can't seem to make it work.
Copy paste settings
Hello all i have 2 organizations running in ZOHO books in one organization i have customised Tax rates, codes and customized templates instead of manually doing again in org 2 can i have some shortcut to copy paste or export and import??
Custom TDS on Vendor Credits via API
Hi, We are using Zoho Books APIs for posting Bills and vendor credits. We are unable to post custom TDS amount posting vendor credits. Can you please share the API spec and Payload that need to be sent for Custom TDS for Vendor Credits.
"Unlink" Advance from Bill without Deleting the Payment Record
I am writing to highlight a significant workflow issue in Zoho Books (India Edition) regarding Vendor Advances and Bills. The Scenario: I recorded an Advance Payment to a vendor. I matched/reconciled this payment in the Banking module. I received a Bill
What is the best way to convert MSG file to Word format?
The best way to convert MSG files to Word format is by using a reliable and professional tool Aryson MSG file Converter. Manual methods are often time-consuming and may not preserve email formatting, attachments, or metadata accurately. In contrast, Aryson
Zoho Projects : Task should auto-update to 'In Progress' if timer started
Namaskaram. Right now, if a Task's timer is started, the Task stays in 'Not Started' status. One has to manually update it to 'In Progress'. From a #uxdesign standpoint, it is an unnecessarily two step process to start working on a task. It would be better that, if I start the timer on a task, it should automatically change to 'In Progress' status. Crafted with ❤️ Zoho Gurus | Zoho One Practice Team @ CubeYogi Zoho Authorised Partner | 7+ Yrs | 200+ Projects | 100+ Customers
Invoice template with sales tax totals
Hi everyone, I am trying to edit my invoice template so that only the total sales tax collected for my tax group shows up. Right now, under by sub total, each individual tax shows up and that takes up a lot of unnessary space, so I just want the one
Zoho Delayed Posting & Loss of Article Thumbnails on BlueSky
Hello! I am wondering if anyone else has had the either of the following issues when posting to socials via Zoho and if there is a fix? 1. Post says it is scheduled or it is live when sent off via Zoho but it doesn't show up on socials till some time
Connection Not Secure (Certificate Mismatch) Error
Hi, Just a fyi, when you go to https://bigin.zohocloud.ca/bigin/Home you get a "Your Connection Is Not private" error. (Certificate mismatch to domain.) I get to that page after I have signed up and signed in as a customer and select the Access Bigin
Unable to create new finance account in Zoho Books Android app due to missing account number field.
Free plan I have enabled a setting via the website requiring unique account codes to be specified for all accounts. When using the android app, go to expenses, new expense, select account, new account. Promoted to enter the Account name and description.
Recording the Investment
Hello, - One Investor Invested to our company, So how do we record investment which we received in our bank in the Zoho books ? - How do we record if we provide shares to the investor in the Zoho books? Thanks
Client and Vendor portal at the same time
We have companies that serve both as clients and vendors and they are linked. However, we have a problem giving them access to the vendor/client portal. If they accept the invitation from the client portal, when we try to invite them to the vendor portal
Integrate Multiple ZohoBooks organization with zoho projects
We have successfully connected our Zoho Books with Zoho Projects for synronizing timesheet data. Our Business specialty is, that the staff of the Main company (A) is working on several projects, but the Clients are sometimes contracted and paying to a
Ways to calculate the difference form two years or months
Hi to everyone I have this request: I need to show the difference or variation from two periods (years or months) whether using a Pivot View or a graph, in this is case is better in a Pivot view. In the pivot view I will have the amount or results from
Career site URL - Suggestion to modify URL of non-english job posting
Hi, I would like to suggest making a few modification to career sites that are not in english. Currently, the URL are a mix of different languages and are very long. It makes for very unprofessional looking URLs... Here is an example of one of our URL
Introducing Contract Settings & Backdated Contracts in Zoho Contracts
We are rolling out updates that give you more control over how contracts are created and managed in Zoho Contracts. From defining default workflows with Contract Settings to aligning agreements with real timelines using Backdated Contracts, these enhancements
Celebrating our customers on International Client's Day
Hi everyone, Every customer is part of our Zoho Desk family, and we wouldn’t want to miss celebrating you on this special day. This International Client's Day, we’d like to take a moment to appreciate every customer who has helped us grow and build meaningful
Faster Ticket Response with use of Snippets in comments
Hello everyone, Responding to tickets often involves repeating the same messages, whether it is sharing updates with customers or leaving notes for internal collaboration. To make this easier and more consistent, we are allowing agents to use snippets
Improving Zoho Creator's email deliverability
Hi all, We're pleased to announce updates to email handling in Zoho Creator to improve the deliverability of the emails sent from the Creator platform. These updates have been designed keeping in mind the fact that emails from domains with strong sender
What's New in Zoho Billing | February 2026
February brings a powerful set of updates to Zoho Billing, from smarter subscription management and flexible payment options to better reporting and more control over your hosted pages. Here's everything that's new this February. Create Subscriptions
Reassign Partially Saved Entries
Hi, I would like to be able to go to Partially Saved Entries and like the option to delete them I would like the option to multi-select and be able to reassign them to another user to complete (Such as when a user has left the company). Thanks Dan
Displaying only unread tickets in ticket view
Hello, I was wondering if someone might be able to help me with this one. We use filters to display our ticket list, typically using a saved filter which displays the tickets which are overdue or due today. What I'd really like is another filter that
What is a realistic turnaround time for account review for ZeptoMail?
On signing up it said 2-3 business days. I am on business-day 6 and have had zero contact of any kind. No follow-up questions, no approval or decline. Attempts to "leave a message" or use the "Contact Us" form have just vanished without a trace. It still
Zoho Books: tax is not automatically pulled from product-data anymore - why?
Hi, until a short time ago, you could set a default taxrate for each product/item. This taxrate automatically appeared each time the item was chosen in an invoice or quote. Why does this not work anymore? The field is still there at the product record,
Issue creating a YTD report with last years numbers
I am looking to create a widget to compare the YTD leads we have in 2023 to the YTD leads we had in 2022. I'm having issues with the aggregate formula creation to gain access to the 2022 Leads YTD data point. Feeling like this is a common view of data
Brand Studio Projects in Analytics
Hi All, Currently pulling my hair out over trying to link together some social media posts for a reporting dashboard in Analytics, so I thought I'd see if anyone on here had a solution. Our Marketing Team created a LinkedIn campaign in Zoho Brand Studio,
Manage Testing Process in Zoho Sprints
Agile framework supports a robust quality assurance system that incorporates continuous testing throughout the development lifecycle of the product. The agile testing team focuses on planning the testing around the development, identifying defects early
Announcing the Zohotshots of the ZDC Hackathon 2025
Hey everyone, The wait is finally over! After weeks of building, experimenting, and pushing creative boundaries, we’re excited to announce the winners of the second edition of the ZDC Hackathon. This edition brought together an incredible community of
ZOHO CRM Button Integration
Hi Team, I’m currently working with Zoho CRM along with a custom application where I fetch deal details from the CRM and use them based on my requirements for each deal. Now, I want to enhance this setup. I plan to create a button on the Deal Detail page
Major journey crash and not loading. Zoho Marketing Automation
Hi all. Last night (19MAR, 2026) Marketing Automation for a specific journey completely crashed, and since the crash the specific journey has failed to load at all (blank journey canvas, no journey appears, no menu accessible) but other separate journey's
Subtotals per Header
Hey, we would like to display subtotals per header in our invoices:
Candidate Assessments, no workflows.
I have an issue where I would like to trigger a workflow based on a candidate assessment being completed. Sometimes a returning candidate will complete a second assessment, on completion the status of the candidate will be updated to "Unqualified" if
Mail Merge in Zoho Desk
Hello Team, Do we have an option of mail merge within Zoho Desk like we have in Zoho CRM? We have a requirement to generate some pdf file in the form of mail merge doc from the ticket.
Workdrive backup and default storage selection
Hi community, I have been informed by Zoho that workdrive will be the default storage mechanism for crm and projects. These 2 Apps seem to have different design on how they interact with workdrive for storage. 1. Crm: seems to have files saves at the
Zoho vault filling in a form it's not supposed to fill in
Hey there, I have a problem with ZOHO Vault autofill. In a software package, we have these options: For some reason zoho vault always replaces what's in the top option and fills a 2fa password in there, and then saves that value.. Meaning whatever was
Zoho Booking Integration with Desk
Just wanting to share something in case it helps someone else who may run into a similar use case as we did. Issue: Currently, the Zoho Booking integration with desk will drop a comment into the ticket when a customer books a time, however it won't change
Next Page