Currently in Zoho Bookings, email notifications (such as booking confirmations, reminders, and cancellations) must be customized individually for each service. This becomes time-consuming and error-prone when managing multiple services that require consistent branding and formatting across all client communications.

Suggested Feature:

Please add support for global email notification templates in Zoho Bookings, which can be:

• Created once and applied across multiple or all services.

• Designed using HTML and include merge fields (e.g., %SERVICE_NAME%, %CUSTOMER_NAME%, etc.).

• Overridden at the service level if specific customization is needed.

Benefits:

• Saves time by reducing redundancy.

• Ensures brand consistency across all communications.

• Makes template maintenance and updates significantly easier.

This feature would greatly enhance the usability and scalability of Zoho Bookings for businesses with multiple services.

Thank you for considering this improvement!