The next topic in the Community Learning Series focuses on custom fields and how to use them in various scenarios.
Think about what happens when a new employee joins your organization. Their information is immediately fed into the HR and payroll system, which is set up to collect certain types of employee information automatically. Here's how a typical employee profile looks in Zoho Payroll. The system automatically collects certain types of information, organized into Basic, Personal, and Payment categories.
Employee information
What are custom fields?
Employee custom fields can help collect any additional information about the employees that is not mandated in the payroll system. There are various instances where it's helpful to collect additional PII on top of the data collected automatically with Zoho Payroll (such as Aadhar card details, emergency contact info or blood group). Once the custom fields are created, the information they collect will be automatically available under Personal Information > Other Details in the employee’s profile.
How to create custom fields
Here's an example. Follow the steps below to create a new custom field called Aadhar card no.
- In Zoho Payroll, go to Settings -> Preferences -> Employee Custom field
- Click Create New
- Create a new field called Aadhar card no
- Choose the data type called Number
- Provide Help Text for reference
(In this case, the number of digits of the Aadhar card number can be indicated in the help text like this: "1234-1234-1234") - Choose whether to encrypt the information
(This ensures only users with access can view this information) - Choose whether to make the field mandatory and whether it will be available within the ESS portal
- Click Save
The status of the field created will be Active. The field can be made inactive, edited, or even deleted at any point.
Custom Field creation
Where to view this information
The data collected by this field will be available within the Employee module, under Personal information. A new section called Other information will be created where all the custom fields you create will appear automatically.
Custom fields You can refer to our help docs for a detailed explanation of how to create and set up your custom fields.
Adding custom field information with a large employee count
Entering custom field data manually when there are hundreds of employees on your payroll can get hectic. This is where Zoho Payroll's import functionality helps, by letting you add details for all of your employees in one go.
Here's how to add the Aadhar card information for a payroll process with many employees:
- In the employee import file, add a new column called Aadhar card number
Note: In the absence of an employee import file, the file can be exported by going to Employee Module -> Export data -> Employee Personal Details, choosing Active employees and the file type of .xls or .csv, and clicking on Export. In the exported file, add the new column.
- Add the Aadhar card information of all the employees under the column you created
(Ensure that the employee data is mapped to the right employee ID in the import file)
- Save the file and go to the employee module inside Zoho Payroll
- Click Import Data and select Employee Personal Details
- Upload the import file
- Map the custom field called Aadhar card no to the column in the import file called Aadhar card number
- Tick the checkbox below to save the preferences for the future
- Click Next to import the custom field data
Under the employee module, choose any employee. The Aadhar card details will automatically appear under the employee's personal details.
Adding custom fields from Zoho People to Zoho Payroll
How do you add custom fields when the payroll system is integrated with the HR management tool Zoho People? It's pretty simple.
Before going ahead, ensure that the integration between Zoho Payroll and Zoho People is active. You can check by navigating to Integrations. The status of the Zoho People integration with Payroll should be Active.
Zoho People integration
Next, ensure that the custom field to be added to Zoho Payroll already exists in Zoho People.
To add the Aadhar card information of all the employees within Zoho People to Zoho Payroll:
- Create a custom field called Aadhar card number inside Zoho Payroll using the steps in the first section of this post.
(Once that's complete, the data can be synced within the two platforms) - Go to Settings -> Integrations and click Zoho Apps
- Choose View details in Zoho People
- Select Edit field mapping. The custom field created will appear under the section Other information
- Now map the right field name within Zoho People with the corresponding custom field
(In this example, Aadhar card number <----> Aadhar card no) - Click Save
- Once complete, select the Instant sync option on top of the window
Employee Custom Field sync between Zoho People and Zoho Payroll
A notification that the sync is complete will appear within a few seconds, showing that the custom fields have been mapped from Zoho People to Zoho Payroll successfully. As in the previous case, this information can be viewed for all the employees within the employee module.
Hope you found this post useful! If you have any questions about custom fields and their uses, let us know in the comment section below, or email us at support@zohopayroll.com and we will get back to you.
Until next time!
Recent Topics
Zoho Slowness - Workarounds
Hi all, We've been having intermittent slowness and Zoho just asks for same stuff each time but never fix it. It usually just goes away on it's own after a couple weeks. Given that speed is a very important thing for companies to be able to keep up with
First day of trying FSM in the field.
What we found. 1. with out a network connection we were unable to start a service call? 2. if you go to an appointment and then want to add an asset it does not seem possible. 3. disappointed not to be able to actually take a payment from within the app
Don't understand why Forms Mobile Scan and Fill not working
I have configure enabled mobile scan and fill, I have enabled QR and Bar code on two fields name and position, I have mapped seq 1 to Name and seq 2 to position, I have created a 2d QR code with the person names and position, seperated by a comma. When
Recurring Supervisor Rule Reminders for Open/In-Progress Tickets
Hello Zoho Support Team, I would like to suggest a potential improvement regarding reminders for tickets and activities in Zoho Desk. Currently, it is possible to set reminders only once. In the Supervisor Rules section, it is possible to configure reminders
Template usage
Hi, We are using some templates as a response to customer questions. Is it possible to analyze the usage of these templates? We want to know if the use of our templates has increased over time
Round robin
Hi, I'm trying to set up a round robin to automatically distribute tickets between agents in my team but only those tickets that are not otherwise distributed by other workflows or direct assignments. Is that possible and if so which criteria should I
How to mute chat notification sound by default in Zoho SalesIQ?
We’ve recently embedded the Zoho SalesIQ chatbot on our website, and we’ve noticed that notification sounds sometimes play even when the visitor hasn’t interacted with the chat widget yet. We’re trying to understand two things: Why do these sounds occur
Ticket Status Colors
Can i change the colors of Ticket Status in the admin panel? Or even change the background of the entire cell of a Critical ticket? This way its easy for my agents to see a urgent ticket when it comes in. Right now everything is black text. Here Right
Sync Lookup Fields from Zoho CRM
HI Team, I have synced a lookup field from my CRM data to Campaigns. When I view the synced data the field appears to display a Zoho CRM record ID rather than the text value. Is it possible to get the sync to import the text value rather than the CRM
New From Address cannot verify
I have created a new From Address, which is the support@ address for my domain, that forwards to the default support mailbox. Presumably then, the verification email that is sent, should turn up as a ticket, but it does not. How can I verify my from address so that I can use my own domain?
Closing Accounting Periods - Invoice/Posting dates
Hi, I have seen in another thread but I'm unsure on how the 'transaction locking' works with regards to new and old transactions. When producing monthly accounts if I close December 24 accounts on 8th Jan 25 will transaction locking prevent me from posting
How to update/remove file in zoho creator widgets using javascript API
Hi Team, I have developed a widget which allows inserting and updating records I have file upload field with multiple file upload. Now while doing insert form record, I am using uploadFile API to upload files for that record. I am using updateRecord API
issue with image thumbnails not showing in Image Selector
We have been using Zoho Campaigns for over a year, maybe close to two years, and this issue just started happening in the last month. I wanted to wait to see if it would resolve on it's own, and it doesn't seem to be. The thumbnail images for all new
Deluge Script for adding tag
Trying to create a custom function where a tag is added to a record - but for the life of me, I cannot figure out how. Help please! Moderation Update: Adding the help doc and sample to add Tags to records via deluge here for everyone's benefit. tag1 =
Unlock your Zoho Vault with OneAuth, Windows Hello, TouchID, YubiKey, and many more!
Hello everyone, We are thrilled to introduce one of the most highly requested features – the ability to unlock your Zoho Vault using various authenticators. The primary purpose of a password manager is to remember just one master password and securely
Blueprint or Validation Rules for Invoices in Zoho Books
Can I implement Blueprint or Validation Rules for Invoices in Zoho Books? Example, use case could be, Agent confirms from client that payment is done, but bank only syncs transactions tomorrow. in this case, Agent can update invoice status to done, and
Creator roadmap for the rest of 2022
Hi everyone, Hope you're all good! Thanks for continuing to make this community engaging and informative. Today we'd like to share with you our plans for the near future of Creator. We always strive to strike a good balance of features and enhancements
How can I get base64 string from filecontent in widget
Hi, I have a react js widget which has the signature pad. Now, I am saving the signature in signature field in zoho creator form. If I open the edit report record in widget then I want to display the Signature back in signature field. I am using readFile
Add Setting Values to the Rules
Hi, It would be great to use the rules to set values in fields for submission, such as if a Type is X then set the Field Y to 10. Thanks Dan
So we ran with it for the week
In our company i bit the bullet and ran with FSM for a whole week. Service calls, deliveries and surveys. Covering about 30-120 miles a day to domestic properties. Loved the appointment list and satnav integration. Loved the timer to measure the appointments.
Is there a way to set Document Owner/Sender via the API
When sending requests for zoho sign, it would seem zoho uses the id of the person that created the zoho api cred to determine the owner_id, is there a way to set a default for this?
What's New - September 2025 | Zoho Backstage
September has been a different month for Zoho Backstage. Instead of rolling out a long list of new features, we focused on something just as important: Performance, reliability, and stability The event season is in full swing, and organizers are running
Prevent stripping of custom CSS when creating an email template?
Anyone have a workaround for this? Zoho really needs to hire new designers - templates are terrible. A custom template has been created, but every time we try to use it, it strips out all the CSS from the head. IE, we'll define the styles right in the <head> (simple example below) and everything gets stripped (initially, it saves fine, but when you browse away and come back to the template, all the custom css is removed). <style type="text/css"> .footerContent a{display:block !important;} </style>
Stock Quotes/Spreadsheet
It would be nice if we could download security and mutual fund prices from Yahoo Finance (or?) in order to maintain an up to date investment portfolio on Zoho. Any chance?
link to any Belgian bookkeeping software?
Hello, Does anyone on this Forum can help me with the question whether the ZOHO CRM (Invoices) or ZOHO Book can be linked to software that is used for Belgian Bookkeeping/accountancy? By linking, I mean either with the help of a middleware program or either by the ability to export the custom made reports as CSV-files... If someone has an experience with online CRM-Accountancy in Belgium, with ZOHO (or other), it would be great to read it... Thank you
marketing automation
wants to know about the zoho marketing automation
Problems with email templates (HTML - Outlook)
Hi there, I've been trying to create a newsletter from the template "Business 4". Everything looks great in the preview, but when I send it to my Outlook inbox, the layout doesn't seems to stick. More particularly: - The line-height is way more reduced, even though I used the line-height tool from the template - Columns but they are sometimes misaligned - Font size is not always the one I've selected. Could you help? Thanks!
Zoho CRM IP Addresses to Whitelist
We were told to whitelist IP addresses from Zoho CRM. (CRM, not Zoho Mail.) What is the current list of IP Addresses to whitelist for outbound mail? Is there a website where these IP addresses are published and updated? Everything I could find is over
How to create a drop down menu in Zoho Sheets
I am trying to find out, how do I create a drop down option in Zoho sheet. I tried Data--> Data Validation --> Criteria --> Text --> Contains. But that is not working, is there any other way to do it. Thanks in Advance.
Introducing Keyboard Shortcuts for Zoho CRM
Dear Customers, We're happy to introduce keyboard shortcuts for Zoho CRM features! Until now, you might have been navigating to modules manually using the mouse, and at times, it could be tedious, especially when you had to search for specific modules
Zoho CRM's custom views are now deployable from sandboxes
This feature is now available for users in the AU, JP, and CN DCs. This feature is now available for users in CA and SA DCs. New update: This feature is now available for users in all DCs. Hello everyone, We're excited to announce that you can now deploy
Where are Kanban swimlanes
So i've been playing with Zoho Projects Kanban view a bit more. It appears that task lists are being used as the Kanban columns, which makes sense from the implementation point of view but not the logical one. Kanban columns are statuses that a task can flow through, while a task list has been a logical way to organize related tasks and relate them to a mislestone. In other words a task in a particular task can go through several stages while remaining in the same task list. After doing some research
Send Automated WhatsApp Messages and Leverage the Improved WhatsApp Templates
Greetings, I hope all of you are doing well. We're excited to announce a major upgrade to Bigin's WhatsApp integration that brings more flexibility, interactivity, and automation to your customer messaging. WhatsApp message automation You can now use
Scheduling Calls in CommandCenter / Blueprints
I would love it if you could add a function to schedule a call in the lead's record for a future date. I know you can add a Task by going to Instant Actions > Task and completing the form: These tasks go into the lead's record under Open Actions. But
Zoho One - Syncing Merchants and Vendors Between Zoho Expense and Zoho Books
Hi, I'm exploring the features of Zoho One under the trial subscription and have encountered an issue with syncing Merchant information between Zoho Expense and Zoho Books. While utilizing Zoho Expense to capture receipts, I noticed that when I submit
Limit in number of records for subforms and multi-select lookup fields
It is my understanding that a maximum of 100 items can be selected in a multi-select lookup field, and that a total of 200 items can be selected in total between both subforms in a given module. Are there any ways to work around this limitation if we
Kaizen #136 - Zoho CRM Widgets using ReactJS
Hey there! Welcome back to yet another insightful post in our Kaizen series! In this post, let's explore how to use ReactJS for Zoho CRM widgets. We will utilize the sample widget from one of our previous posts - Geocoding Leads' Addresses in ZOHO CRM
Getting Permission denied to access this portal.
We have one user that can't login to projects even though access has been granted. This user can login to accounts.zoho.com but when login to https://projects.zoho.com/portals.do we get this error: Unauthorized login to this portal Permission denied to access this portal. Check your portal URL again. Sometimes we also get "server too busy". We have tried killing sessions (in accounts.zoho.com) and we have deleted cookies; and tried different computers and still the same problem. All others use can
Marketing Tip #1: Optimize item titles for SEO
Your item title is the first thing both Google and shoppers notice. Instead of a generic “Leather Bag,” go for something detailed like “Handcrafted Leather Laptop Bag – Durable & Stylish.” This helps your items rank better in search results and instantly
Does Zoho Docs have a Line Number function ?
Hi, when collaborating with coding tasks, I need an online real time share document that shows line numbers. Does Zoho's docs offer this feature ? If yes, how can I show them ? Regards, Frank
Next Page