Hello fellow Desk Support,

Since today we're dealing with some serious issues at our side related to the "Field Dependencies" setting since they seem to be working improperly without further notice (it was working as intended until yesterday afternoon)

We double checked our Permissions/Roles/Profiles and Field Level security and everything is correct (as it was before), nevertheless it's not working at all since we're not being able to select certain options from the fields according to the current Field Dependency setting.

Here are some pictures trying to represent our issue right now:

1.- Field Dependency Setting for a random field that we're gonna use as an example for this issue (Suite -->Module)

2.- Setting in the actual field dependency:

3.- Trying to see the actual configuration on a New Ticket:

4.- Settings for the fields itself and the current Profile being used (mine --> Support Admin)

Please refer to the images and if you need further information please don't hesitate to ask since this is quite URGENT

Thanks in advance.
Kind Regards

C. Lundstedt