Hi,

Anyone have an idea why some users have loads of file storage usage? 

Deleted and inactive users are taking all my file storage and now I cannot use the CRM as I could before. I exchanged several emails with Zoho support and also spent over an hour on the phone but they don't know where I can look. 

They suggested to look into email templates and email attachments but none of that exist for these deleted / inactive users.

I don't want to pay for extra file storage when I don't actually need it.

Any ideas?

Thanks,