Extensions are an integral part of any CRM software. Customer activities on a third party software should reflect inside your CRM for better responses and conversations with your customers.
SalesSignals for Zoho CRM Extensions!!!
Get notifications inside your CRM whenever your customer performs an activity in an extension and customer records get updated in an extension. The SalesSignals feature for Zoho CRM now encompasses Extensions as well.
The key to successful customer relationship is to be their shadow, understand their needs, and respond promptly.
SalesSignals assists you in:
1. Getting Notified: A notification will pop-up inside Zoho CRM every time your customer records get updated in an extension. It may either be a new ticket raised, response to a ticket, or a signature on a document etc.
2. Staying Informed: Be updated to the second with regard to your customer details and actions.
3. Being Prompt: Respond at the right time, to the right person in the right way.
At this instant, the SalesSignals feature is available for the following extensions:
1. SurveyMonkey: Whenever a customer responds to a survey, a notification will pop-up inside Zoho CRM as a part of the SalesSignals feature to the relevant sales person.
2. DocuSign and Adobe Sign: A notification will pop-up when a document sent for a signature is opened, signed or rejected by a customer.
3. Zendesk: Information regarding a new Zendesk ticket, a response from a lead/contact to a Zendesk ticket or whenever rating is given by a customer.
4. Message 360: All inbound messages will trigger a notification in the SalesSignals feature.
5. MailChimp: A notification will pop-up inside Zoho CRM, whenever a user subscribes or unsubscribes to a MailChimp list, and when a profile of a contact has been updated.
Try out the SalesSignals feature for Zoho CRM Extensions now.