Hello, everyone!

We have planned to execute an update for the US and IN DC accounts between 6:00 a.m - 9:00 a.m, IST on 17th January, 2020. During this update, there could be intermittent email fetching delays for customers present in a few of the clusters. Nonetheless, we assure you there would be no data loss incurred during the aforesaid time. We shall keep this thread updated once the maintenance activity has been carried through.  Drop us a line at support@zohodesk.com should you have further queries. 

Regards,

Ash | Zoho Desk