Our Helpcenters  https://helpcenter.bimcollab.com/portal/en/kb (multilanguage) and https://helpcenter.kubusinfo.nl/portal/nl/home weren't reachable from around 13.45 to 14.15 CET this day.

We found also another company with the same issue.

Problem is that our clients also can't use the chat at that moment.

I could work in the back side of Desk (see tickets and save/create helpcenter articles), but not all colleagues.

K.r. Anne