I want to change a User's role in zoho but it is giving me an error.

I want to change a User's role in zoho but it is giving me an error.

Hi,

I want to change a User's role in zoho but it is giving me an error -

  • You cannot change the role of this user as the user's credentials are being used for the integration with Zoho CRM. Assign the super admin role to another user in Zoho CRM, click Update Credentials on the Zoho CRM integration page in Zoho Books, and try again.

I do not have that user active in Zoho CRM, I am not sure how this can be rectified.

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