Image Quality Issue on Zoho Assist

Image Quality Issue on Zoho Assist

Hello,

For the past two days, I've been experiencing a significant image quality issue on Zoho Assist when connecting to one of my computers.

I’ve tried reinstalling the application, but the issue persists across multiple devices.

The internet connection is stable, with a constant speed of 100 Mbps on both devices.

  • Resolution adjustment in the application: OK

  • Color quality adjustment: OK

I’m using the free version, but this issue didn’t occur before.

Have you encountered this problem before, or do you have any possible solutions?

Thank you very much.

Best regards,