IMAP access blocked due to suspicious sign in activity - unable to unblock

IMAP access blocked due to suspicious sign in activity - unable to unblock

My imap access has been blocked to the account ben@reposecreative.co.uk due to suspicious signing activity. This is a false positive because I used a VPN and zoho can't cope with my IP address changing.

When I try to unblock it in the admin panel I get an 'oops, something went wrong' error.

Please unblock my account so that I can access it via IMAP.

I emailed in about this nearly 72 hours ago and have not yet had any response.

Please unblock the IMAP access, this is hurting my business.

Thanks.