Dear Shopify integrated users,
As part of enhancements, Shopify has deprecated the REST API access and all the integrated apps must comply with the new GraphQL API.
Fore more details, visit : https://shopify.dev/docs/api/admin-rest/latest/resources/order#resource-object
To align with this new standard, we are migrating our integration APIs to Shopify’s new GraphQL API. We request you to complete the required migration before September 1, 2026. All Shopify integrated users will be required to add the required scopes listed below, to keep their Shopify integration working as expected.
Adding New Scopes
Additional scope permissions should be enabled for the current authenticator app to read accounts payment and Discounts data. If the below scopes are not enabled, transactions and Discounts information data will not be synced. Follow the below steps to add the required scope.
- Navigate to https://admin.shopify.com/store/mufc-2/settings/apps/development
- Login with your credentials.
- Click Settings.
- Navigate to Apps and Sales Channels > Develop Apps.

- Choose the App created for Zoho Analytics.
- Access the Overview tab and click Admin API Integration.

- Enable the below listed scopes to the app and save the settings.
- read_shopify_payments_accounts
- read_discounts

Module and Fields Limitations
With this new migration, a few modules and specific fields from certain modules that were previously synced will no longer be included in the sync process in the new build.
Your existing reports will not be deleted, however, data available on these Modules and Fields will not be synced anymore.
Please check the reports listed in the Action required screen (Data sources > Action required)
Below list shows the Modules that will not available in the new GraphQL API.
- Countries
- Provinces
- Discount Entitled Country
- Discount Prerequisite Saved Searches
- Abandoned Checkout Line Items Tax Lines
- Abandoned Checkout Shipping Lines
Below list shows the Fields from certain module that will not be available in the new GraphQL API.
|
Module
|
Fields
|
|
Customer
|
Accepts Marketing, Currency,
|
|
Product
|
Published Scope,
|
|
Discounts
|
Allocation Method, Target Type, Target Selection
|
|
Collections
|
Published Scope, Published At,
|
|
Order Discount Applications
|
Code, Description, Discount Allocation ID,
|
|
Order
|
Total Price USD, Number, Checkout Token, Device ID, Processing Method, Client Session Hash, User ID, Total Line Items Price, Token, Reference, Client Accept Language, Total Line Items Price Shop Currency, Total Line Items Presentment Currency, Total Line Items Price Shop Amount, Cart Token, Landing Site Ref, Client User Agent, Total Line Items Presentment Amount, Gateway
|
|
Fulfillments
|
Testcase, Tracking Company, Authorization, Tracking Number, Tracking URL
|
|
Product Variants
|
Fulfillment Service,
|
|
Shop
|
Multi Location Enabled, Eligible For Payments, Has Discounts, Password Enabled, Requires Extra Payments, Primary Locale, Phone, County Taxes, Google Apps Domain, Finances, Pre Launch Enabled
|
|
Refunds
|
User ID,restock
|
|
Order Transactions
|
Device ID, Message, Location ID, User ID, Currency, Source Name,
|
|
Collections Products
|
Position, Sort Value
|
|
Abandoned Checkout Line Items Applied Discounts
|
Description, Created At
|
|
Refund Order Adjustments
|
Kind
|
|
Abandoned Checkout Line Items
|
Fulfillment Service, Is Gift Card, Is Taxable, Requires Shipping, Origin Location ID, Destination Location ID, Weight, Key
|
|
Tender Transactions
|
User ID,
|
|
Order Line Items
|
Product Exists, Weight, Variant Inventory Management
|
|
Abandoned Checkouts
|
Source, Location ID, Source URL, Landing Site, Source Identifier, Closed At, Device ID, User ID, Cart Token, Total Weight, Referring Site, Currency, Source Name, Token, Gateway
|
|
Fulfillments Line Items
|
Product Exists, Weight, Variant Inventory Management
|
|
Events
|
Path, Action, Description, Body,
|
|
Customer Address
|
isDefault
|
|
Abandoned Checkout Line Items Tax Lines
|
Rate, Zone, Compare At, Price, Position, Source, Title
|
|
Abandoned Checkout Shipping Lines
|
Code, Price, Source
|
If the migration is not completed on or before September 1, 2026, we will perform and automated migration for your setup. Should you have any queries, please reach out to us at support@zohoanalytics.com and we would be happy to assist. We appreciate your cooperation as we make this transition and ensure continued compatibility with Shopify.
Regards,
Jaivin Joy Eapen
Zoho Cares.
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