Inappropriate Removal of Features

Inappropriate Removal of Features

It's the first with any software where I am experiencing that an existing customer has some of his exiting features removed. Moreover, new Zoho One users are paying less than us. Is this going to be Zoho's "normal behaviour". If so, it is going to be very scary to build dependance on Zoho Apps. I don't think any reasoning in doing so is justifiable.
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