Is there a way to view Ticket Email Headers
Hello,
The show original option does not show the email headers from the ticket.
There are instances where we need to verify the authenticity of where the email originated. There for looking at the email headers would allow us to verify this information. Is there a way to look at the original email headers from incoming tickets?
If not can this feature be implements.
As a company that ensures our customers don't get spam, and verification of origin of email this is vital information that should/can be included in the tickets.