Issue in Annual Leave

We created a policy to credit 21 days at the Start of the Year

An employee has taken 16 days of leaves thought the year, so we expect to see 5 Leaves remaining right? 

But Zoho People is Showing 12 Days of Leave Balance Available

If we check the Leave History 

2025-01-01	Accrual	21.0		21.0
2025-07-23	Leave Taken		1.0	20.0
2025-07-24	Leave Taken		1.0	19.0
2025-07-25	Leave Taken			19.0
2025-07-26	Leave Taken			19.0
2025-07-27	Leave Taken		1.0	18.0
2025-07-28	Leave Taken		1.0	17.0
2025-07-29	Leave Taken		1.0	16.0
2025-07-30	Leave Taken		1.0	15.0
2025-08-31	Leave Taken		1.0	14.0
2025-09-01	Leave Taken		1.0	13.0
2025-09-02	Leave Taken		1.0	12.0
2025-11-17	Leave Taken		1.0	11.0
2025-11-18	Leave Taken		1.0	10.0
2025-11-19	Leave Taken		1.0	9.0
2025-11-20	Leave Taken		1.0	8.0
2025-11-21	Leave Taken			8.0
2025-11-22	Leave Taken			8.0
2025-11-23	Leave Taken		1.0	7.0
2025-11-24	Leave Taken		1.0	6.0
2025-11-25	Leave Taken		1.0	5.0

We can see the remaining balance should be 5 days, but since today is 13/11/2025, Zoho is Only showing the leaves Taken upto that date not the date after that, not the overall year 

and furthermore, you can even book those 

How is Zoho Calculating this? Why it's not taking into account the upcoming leaves?

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• Mohamed Ziad

  

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