Issue Saving Workflow Rule – "Unable to Process Your Request" Error

Issue Saving Workflow Rule – "Unable to Process Your Request" Error

Dear Zoho Recruit Support Team,

I am experiencing an issue while trying to integrate a new rule into a workflow. Specifically, I am setting up a Follow-Up workflow for applicants, where a user is assigned based on specific requirements. However, when I attempt to save the workflow, I receive the following error message:

"Unable to process your request. Click here to go back."

Details of the Issue:

  • The error occurs only when attempting to save the workflow after adding a new rule.
  • The rule involves assigning a user to applicants based on specific conditions.
  • I would like to confirm if there is a limit to the number of rules allowed per workflow.

Could you please provide guidance on what might be causing this issue and how I can resolve it? If there are any limitations on workflow rules, please let me know the specific constraints and possible workarounds.

Looking forward to your assistance. Thank you!

Best regards,

Maria R.
Hire Reactor.
​


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