Lead Conversion & Account Creation
Hello everyone,
We need to create accounts for every lead conversion. We have residential and commercial customers.
The system defined field "Company Name" required for account creation is thus confusing for our team, since we need to create accounts for individuals who are not related to any company as well.
Is it possible to simply rename the field « Account » or to delete the field and create a custom « Account » field that can be use in the conversion process to create an account?
This is the specific process I'm taking about : "An account will be created on lead conversion if the Company Name detail is available for the lead."
Thank you