Log emails sent to CRM Contacts in DESK in CRM
Is there anyway to add emails sent to CRM Contacts from with DESK in the CRM so they appear in the Sent Emails to the contact.
Currently to get a complete view of correspondence with a CRM Contact you need to view both EMAILS and DESK TIckets inside the CRM.
It would be amazing if you could actually log the emails sent to that contact while in DESK inside the CRM so they sit in chronological order alongside other emails sent inside the CRM