Mac Thunderbird zoho e mail account issues

Mac Thunderbird zoho e mail account issues

I have issues with a user account on thunderbird e mail client who suddenly does not receive emails, when you click get messages we get an error "sending of password for user ......did not succeed, mail poppro.zoho.com responded service unavailable" after click of it saus login to poppro.zoho.com failed, if we click enter password we get the message username did not succeed, user already specified.
We did not change any settings and other users work ok only this account has issues.
We tried user to sign in on another mac and we get the same error messages.
What is going on ? yesterday there were issues with SMTP service is pop having issues today?

    • Sticky Posts

    • Free Webinar Alert! From Inbox Chaos to Holiday Calm: Wrapping Up Work in Zoho Mail

      Hello everyone! We're happy to invite you all to our upcoming webinar: From Inbox Chaos to Holiday Calm: Wrapping Up Work in Zoho Mail. Break free from email overload! Join our webinar to learn how Zoho Mail helps take control of your inbox management.

    • Free Webinar Alert! Maximizing your Zoho Mail experience with insider tips and tricks

      Warmest greetings to our Zoho Mail family! We're happy to invite you to our upcoming session on Maximizing your Zoho Mail experience with insider tips and tricks. Join us to discover expert strategies that will help you streamline your workflow and boost

    • Free Webinar Alert! Zoho Workplace for enterprises - The Why and the How

      📣 Hello Zoho Mail Community, Hope you're all doing good and staying safe 😊 📣 We're glad to announce to the community about a free webinar on the "Whys" to switch to Zoho Workplace and the "Hows" to make it seamless. 📣 Hear it from our product experts

    • Free Webinar Alert! Managing Zoho Desk tickets right from Zoho Workplace

      Dear Zoho Mail Community, Hope you're all doing good and staying safe! We're glad to announce the Free Webinar on Managing your Zoho Desk tickets right from Zoho Workplace and its applications. Join the webinar to learn about the tight integration of

    • Tip #13: How to share 'Drafts' in Zoho Mail

      Struggling with drafting your emails? Drafting certain emails can be tricky. Whether it is a communication to a client or announcing a new discount to your customers or sending feedback to your employees, choice of words and tone of emails can be confusing.  We always get help from someone or get someone's feedback before we send out such emails. But copying the content from your editor, putting it in a chat and getting feedback and again correcting your draft gets clumsy. The troubles multiply when