Hi,
We have been using forms for some time, while the office staff are accessing the forms via the app on Android mobiles, we have a fleet of sub contractors that we would not like them having access to the main app as some of the forms are confidential to the company.
This means that the sub contractors are accessing this form via the web browser link. This raises 2 issues.
Note : all users as sub contractors that are using iPhone are using both Safari and Chrome with the same issues.
When filling out the form and uploading images, sometimes the form will remove all the previously typed text in the single line fields. The other issue is that the form sometimes won't even let you upload any images.
Please can this be looked at ASAP as these forms are used for subcontractors to submit evidence of their work in order to get paid.
Many Thanks,
Jack Beytell
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