Meeting & Webinar Recording Issue

Meeting & Webinar Recording Issue

HI,

When I attempt to record either a webinar or meeting the recording audio is perfect, however, the video comes up saying that I did not share the screen. I confirmed with my attendees that the screen was shared to them (would have made a very boring presentation otherwise).

I was using Chrome at the time and haven't tried other browsers but didn't think that this would make a difference.

Are there settings somewhere that I am missing?