Member account can't read/write or see files in CRM

Member account can't read/write or see files in CRM

I have set up a second account in both CRM and Creator to test my combined applications. The second account (Victoria Joe) has standard permissions in CRM and in her profile is a member, but the software ays this is disabled.

Basically my user can't access any records in the CRM, they don't exist in any way even though I have assigned contacts to her and while she can read creator records in both the native app and CRM she can not edit them.

What am I missing?