More Workflow Triggers

More Workflow Triggers

We utilize a lot of workflows in our organization. Recently we've identified two use cases where we would like a workflow to run a function. Upon further checking, the workflow trigger wasn't available, or the only option was to run the workflow more than necessary.

In summary, Books needs to expand the workflow trigger possibilities to encompass new payment information added to the Customer, as well as allow more robust filtering of workflow triggers based on Items present on an invoice. 

Here are the two specific use cases:
  1. When a new payment method is added to a customer it triggers a custom function we have written to update any existing Recurring Profiles for that customer with the newly provided information
  2. When an invoice is created, if it contains a particular invoice item, trigger a custom function we have written to add an associated item and change the invoice template.