Multi-Channel Tickets support in Zoho Desk

Multi-Channel Tickets support in Zoho Desk

Greetings from Ulgebra,

We have released a new extension, MessageBird Multi-Channel Tickets for Zoho Desk in Zoho Marketplace with integration of MessageBird.

      Using this extension, customer messages from various channels will be converted as tickets in Zoho Desk. Ticket replies from agents will be automatically sent as messages to customers.

    Few of Supported Channels:
  1.   SMS ( Incoming free )
  2.   Telegram
  3.   Instagram
  4.   Facebook Messenger 
  5.   WeChat
  6.   LINE

Features:
  1. Multi-Channel support 
  2. Automatic contact sync 

Demo videos of sample integrationhttps://www.youtube.com/playlist?list=PLlqayUWU-Zu5D3UGdC9iX2wrvOpUj3Jmg

Help Document https://writer.zohopublic.com/writer/published/912to782174d924f7467a8f6bb70b88a88803

Checkout our other apps at Ulgebra Home

Thanks,
Ulgebra