Hello,

We noticed that our My Open Tickets view in Zoho Desk is adding 2 extra tickets for the same ticket. This is happening with all of my team members. All 3 have the same ticket number and if I go into the Agent Queue and look at mine or anyone else's queues there is no triplicates of tickets, only happening on the My Open Tickets View. Is there anything we can do to fix this? Thank you.