New on Zoho Marketplace for Europe region: Quarter 4 '21
Zoho Marketplace houses 1,000+ extensions to help improve and enhance the functionality of your Zoho products. In the last quarter of 2021, we released 60 new extensions for various Zoho products, including 32 extensions for Zoho CRM, and 10 new telephony extensions. Read on to learn more.
Telephony extensions
We released ten new telephony extensions in the last quarter. These extensions are supported by Zoho CRM, Zoho Desk, Zoho Recruit, Zoho SalesIQ, and Bigin. Start making calls from your Zoho products and receive incoming call pop-ups to get contextual details even before you answer the call. Enable click-to-call and log call recordings in the contact record after the call ends.
Extensions for Zoho CRM
In addition to the 500+ Zoho CRM extensions, we released 32 new extensions for Zoho CRM. These no-code, ready-to-use extensions do not just integrate other apps with Zoho CRM, but also add functionalities to help sales people effortlessly improve their performance.
SMS extensions for Zoho CRM
Instantly send SMS messages from Zoho CRM using predefined and customizable SMS templates. Use the Schedule SMS feature to automatically send messages at times you set and ensure you are always catching your customers at the right moment. Maintain an SMS history of all your sent messages and write workflows to send automated SMS messages.
Other extensions for Zoho CRM
Turn your Zoho CRM into a fully functional field service management platform or operations management system that enables you to create jobs and allocate them with ease to your field service ops team. Automate the creation of invoices when tasks are completed via LogixOne application and more. |
ACR Phone is an Android phone app for recording voice calls with additional features such as blacklist, cloud upload, call log, and more. Use the ACR Phone extension for Zoho CRM to generate Leads and Contacts with the voice recording attached right after your phone call ends. It works with the standard Zoho CRM modules "Leads" and/or "Contacts." |
Capture leads and affiliate data using LeadDyno Affiliate Tracking and send it directly to Zoho CRM. Access user information collected by the LeadDyno affiliate platform, and apply Zoho CRM workflows to communicate and engage with your leads or affiliates. |
Engage with your customers seamlessly and virtually, using simple, beautiful, and effective presentation sharing. Create gorgeous presentations using Slidease and share them with your Zoho CRM contacts—without them having to download or log in to any other software! |
Find leads and businesses using the Google Maps API. Based on the keyword and location you provide, Lead Finder will search all businesses within the specified location and the results can be imported to any Zoho CRM module or downloaded as CSV files with ease. |
Store the contact information of business contacts in the form of digital business cards using Sansan. Sync those business card details into Zoho CRM, and get them mapped within the Contacts or Leads modules using the Sansan extension. |
Enable your marketing and sales teams to work in sync. With the ActiveCampaign extension for Zoho CRM, you can add contacts or deals and track your contacts from within Zoho CRM. Add multiple deals in ActiveCampaign from Zoho CRM, view all deals associated with contacts' email addresses and more. |
Automatically update exchange rates for your Zoho CRM currencies using real-time exchange rates from Wise. Adjust the Wise exchange rates with a certain percentage using the Web Tab and also update for individual currency exchange rate wherever needed. |
Integrate Swiss QR Invoice with Zoho CRM to generate and attach official Swiss QR-codes to your invoices from Zoho CRM. Design your own invoice template in the QR Modul Dashboard and send the invoices via email or Swiss postal services. |
Create integration between Facebook and Zoho CRM using the SaveMyLeads service, to automatically send leads from Facebook Lead Ads to Zoho CRM. Save time and reduce the risk of human error, as you'll no longer be required to transfer the data manually. |
Keep your clients' information synchronized between your Magaya system and Zoho CRM. Securely transfer quotes both ways, view the information of scheduled shipments in agreement with your clients, manage and maintain the same classifier data of the information in both systems and more. |
The QnA Maker extension for Zoho CRM lets you access AI bots in Zoho CRM which can answer your queries. Any bots created in your Microsoft cognitive services can be linked with Zoho CRM with an API call. |
The Sentiment Analysis extension for Zoho CRM analyzes and scores the sentiments of each customer's comments, helping salespeople know at a glance whether the client is happy or sad throughout the engagement. |
Retrieve all the contact details of any given website (social networks, phone, email if published) for any given company in your Zoho CRM's prospects or accounts modules. The data gets automatically fetched every time you create an account or a prospect or when you edit a website field. |
Choose WhatsApp-approved templates, add parameters to the templates, and send WhatsApp messages directly from Zoho CRM. Configure your Zoho CRM workflows to send automated WhatsApp messages when the criteria are met. |
Sync lead information from Locator App to Zoho CRM in real-time, so you can easily follow up with the leads from Zoho CRM to convert them faster. Allocate the correct sales reps for each lead depending on their requirements and more. |
Locate lead addresses from Zoho CRM using the Google API. Find and autofill addresses, pin and update locations, and insert addresses in CRM Lead records. View inline Google Maps as a related list in the leads module. |
Easily connect with your contacts on Zoho CRM through Aloware’s contact center integration. Enjoy click-to-call and automated logs, complete with unlimited inbound and outbound credits for building longer-lasting customer relationships. |
Integrate TMetric with Zoho CRM and start logging time spent on each task from within Zoho CRM. Simply click on the embedded timer button once you start a task and the timer will automatically stop when you switch between tasks. |
Instantly analyze Zoho CRM data to identify critical information that's missing from each module. Get key insights that explain the potential outcomes if you don't fix the missing data. |
Enable your clients to share passwords and sensitive information securely through Zoho Vault with the strongest encryption standard. Contacts can easily enter their password on their own and share it with you in Zoho Vault. |
Pull new IndiaMart leads directly into Zoho CRM. The lead source will be automatically updated to “IndiaMart” so that you can categorize all other leads and leads generated from IndiaMart. Get details such as sender name, address, mobile, company name, subject, inquiry date, city, and address from IndiaMart. |
WhatsApp for Zoho CRM enables you to track your sales and customer service follow-ups directly from Zoho CRM. Send quick responses, save images, audio, and conversations, and create leads and contacts from new messages. |
Save your agents' time by reducing tiresome app switching and automating sales tasks. Allow them to focus on sales and create a more personalized experience to drive significant sales revenue. Sync contact and activities across platforms, with deals and activities' quick links from Dialpad to Zoho CRM. |
Sync Xero customers with Zoho CRM, making it easier to create or cancel invoices and even download the invoice as PDF—all without leaving your CRM. All customer invoices are updated under each contact and account module. |
Send interactive emails with your calendar integrated into them, directly from the Lodago editor on your Zoho CRM and boost your number of appointments. The recipients can book appointments within the same email without leaving their inbox. |
Integrate Stripe with Zoho CRM to eliminate the complexities of online transactions without leaving the Zoho CRM interface. Import your Stripe customers into Zoho CRM to view the details and status of invoices associated with Stripe transactions for each account and contact in Zoho CRM. |
The DataStitch for Zoho CRM integration prepares data to be imported into any Zoho CRM module. It can consolidate the scattered data across multiple CSV files, standardize it, remove similar records, and merge disconnected datasets across common patterns. |
CRM Toolkit enables you to access accurate address data in Zoho CRM. All CRM modules, including custom modules, can be configured and admins also have the capability to map any field, including custom fields, to Loqate's accurate global addressing platform. |
Extensions for Zoho Finance applications
We released 3 new extensions for the Zoho Finance apps. Give your finance and accounting teams a unified platform and reduce their workload by letting Zoho apps gather all your accounting details.
View invoices and bills payable to get an overview of your future cash position. Effectively manage working capital by reaching out to clients with pending payments and ensure you receive payments on time. |
tracezilla is an order and inventory management system designed for food businesses that ensure end-to-end traceability and automates the documentation and daily routines in the company. Integrate tracezilla with Zoho Books and automatically synchronize invoices and inventory valuation. |
ASPluris for Zoho Inventory puts your picking lists onto the screen of a portable barcode terminal. It allows authorized workers to perform inventory adjustments with ease, directly at the warehouse shelves, using a portable barcode terminal. |
Extensions for other Zoho products
There are now even more extensions to help you improve customer experiences, boost collaboration, break data silos, and improve ROI.
Send out background checks from Zoho Recruit and receive reports, all from a single window. Customize your screening process to match your organization or client needs. Offer candidates more flexibility and improve your time to hire. |
Administer Mercer Mettl talent assessments from within Zoho Recruit in a secure and credible environment using AI-powered proctoring tools. Conduct online interviews with candidates directly from Zoho Recruit and assess candidate skills on a deeper level with automated coding simulators. |
Export for Zoho Projects automates the export process for projects, tasks, and users. Export your Zoho Projects tasks to another project management system while retaining complete control over the export process. Ensure data accuracy with built-in task-field value mapping and more. |
Connect Cliq with the readily available applets in IFTTT and pull notifications from others apps right inside Cliq. Configure where you would like to receive notification updates - be it individual chats, channels, or bots. |
Add a dash of fun to your work routine and bring back that Friday feeling with Games for Zoho Cliq. This extension brings simple yet entertaining virtual games to your Cliq channels to help employees de-stress at work and strengthen team bonding. |
Connect Zoho Desk with more than 1000 apps to share data without the need to write a single line of code using Integromat for Zoho Desk. Start by dragging and dropping apps, filters, and other functions to build workflows based on your most-used processes. |
Make manual data entry a thing of the past by using Hubspot sync for your Zoho product. Every time a record is created or updated in either app, the integration automatically syncs the new information in both accounts. Create or customize your own mappings, and share the data in real-time so your information is always up to date. | |
Eliminate the need to manually import data into Zoho by automating the process. Maintain relations between objects—keep the original data structure and get to work right after import. Use the free testing feature to check how your data migrates. | |
Integrately is an automation app that helps users integrate their Zoho products with other apps in just a click. Build workflows and sync all your data between multiple business apps without writing a single line of code. Stay up to date and keep all your apps in sync with real-time updates. |
Work smarter by adding new capabilities to Zoho with business solutions from Zoho Marketplace.
Topic Participants
Reena Makwana
Sticky Posts
What's new on Zoho Marketplace
You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace
Recent Topics
First day of trying FSM in the field.
What we found. 1. with out a network connection we were unable to start a service call? 2. if you go to an appointment and then want to add an asset it does not seem possible. 3. disappointed not to be able to actually take a payment from within the appDon't understand why Forms Mobile Scan and Fill not working
I have configure enabled mobile scan and fill, I have enabled QR and Bar code on two fields name and position, I have mapped seq 1 to Name and seq 2 to position, I have created a 2d QR code with the person names and position, seperated by a comma. WhenRecurring Supervisor Rule Reminders for Open/In-Progress Tickets
Hello Zoho Support Team, I would like to suggest a potential improvement regarding reminders for tickets and activities in Zoho Desk. Currently, it is possible to set reminders only once. In the Supervisor Rules section, it is possible to configure remindersTemplate usage
Hi, We are using some templates as a response to customer questions. Is it possible to analyze the usage of these templates? We want to know if the use of our templates has increased over timeRound robin
Hi, I'm trying to set up a round robin to automatically distribute tickets between agents in my team but only those tickets that are not otherwise distributed by other workflows or direct assignments. Is that possible and if so which criteria should IHow to mute chat notification sound by default in Zoho SalesIQ?
We’ve recently embedded the Zoho SalesIQ chatbot on our website, and we’ve noticed that notification sounds sometimes play even when the visitor hasn’t interacted with the chat widget yet. We’re trying to understand two things: Why do these sounds occurTicket Status Colors
Can i change the colors of Ticket Status in the admin panel? Or even change the background of the entire cell of a Critical ticket? This way its easy for my agents to see a urgent ticket when it comes in. Right now everything is black text. Here RightSync Lookup Fields from Zoho CRM
HI Team, I have synced a lookup field from my CRM data to Campaigns. When I view the synced data the field appears to display a Zoho CRM record ID rather than the text value. Is it possible to get the sync to import the text value rather than the CRMNew From Address cannot verify
I have created a new From Address, which is the support@ address for my domain, that forwards to the default support mailbox. Presumably then, the verification email that is sent, should turn up as a ticket, but it does not. How can I verify my from address so that I can use my own domain?Closing Accounting Periods - Invoice/Posting dates
Hi, I have seen in another thread but I'm unsure on how the 'transaction locking' works with regards to new and old transactions. When producing monthly accounts if I close December 24 accounts on 8th Jan 25 will transaction locking prevent me from postingHow to update/remove file in zoho creator widgets using javascript API
Hi Team, I have developed a widget which allows inserting and updating records I have file upload field with multiple file upload. Now while doing insert form record, I am using uploadFile API to upload files for that record. I am using updateRecord APIissue with image thumbnails not showing in Image Selector
We have been using Zoho Campaigns for over a year, maybe close to two years, and this issue just started happening in the last month. I wanted to wait to see if it would resolve on it's own, and it doesn't seem to be. The thumbnail images for all newDeluge Script for adding tag
Trying to create a custom function where a tag is added to a record - but for the life of me, I cannot figure out how. Help please! Moderation Update: Adding the help doc and sample to add Tags to records via deluge here for everyone's benefit. tag1 =Unlock your Zoho Vault with OneAuth, Windows Hello, TouchID, YubiKey, and many more!
Hello everyone, We are thrilled to introduce one of the most highly requested features – the ability to unlock your Zoho Vault using various authenticators. The primary purpose of a password manager is to remember just one master password and securelyBlueprint or Validation Rules for Invoices in Zoho Books
Can I implement Blueprint or Validation Rules for Invoices in Zoho Books? Example, use case could be, Agent confirms from client that payment is done, but bank only syncs transactions tomorrow. in this case, Agent can update invoice status to done, andCreator roadmap for the rest of 2022
Hi everyone, Hope you're all good! Thanks for continuing to make this community engaging and informative. Today we'd like to share with you our plans for the near future of Creator. We always strive to strike a good balance of features and enhancementsHow can I get base64 string from filecontent in widget
Hi, I have a react js widget which has the signature pad. Now, I am saving the signature in signature field in zoho creator form. If I open the edit report record in widget then I want to display the Signature back in signature field. I am using readFileAdd Setting Values to the Rules
Hi, It would be great to use the rules to set values in fields for submission, such as if a Type is X then set the Field Y to 10. Thanks DanSo we ran with it for the week
In our company i bit the bullet and ran with FSM for a whole week. Service calls, deliveries and surveys. Covering about 30-120 miles a day to domestic properties. Loved the appointment list and satnav integration. Loved the timer to measure the appointments.Is there a way to set Document Owner/Sender via the API
When sending requests for zoho sign, it would seem zoho uses the id of the person that created the zoho api cred to determine the owner_id, is there a way to set a default for this?What's New - September 2025 | Zoho Backstage
September has been a different month for Zoho Backstage. Instead of rolling out a long list of new features, we focused on something just as important: Performance, reliability, and stability The event season is in full swing, and organizers are runningPrevent stripping of custom CSS when creating an email template?
Anyone have a workaround for this? Zoho really needs to hire new designers - templates are terrible. A custom template has been created, but every time we try to use it, it strips out all the CSS from the head. IE, we'll define the styles right in the <head> (simple example below) and everything gets stripped (initially, it saves fine, but when you browse away and come back to the template, all the custom css is removed). <style type="text/css"> .footerContent a{display:block !important;} </style>Stock Quotes/Spreadsheet
It would be nice if we could download security and mutual fund prices from Yahoo Finance (or?) in order to maintain an up to date investment portfolio on Zoho. Any chance?link to any Belgian bookkeeping software?
Hello, Does anyone on this Forum can help me with the question whether the ZOHO CRM (Invoices) or ZOHO Book can be linked to software that is used for Belgian Bookkeeping/accountancy? By linking, I mean either with the help of a middleware program or either by the ability to export the custom made reports as CSV-files... If someone has an experience with online CRM-Accountancy in Belgium, with ZOHO (or other), it would be great to read it... Thank youmarketing automation
wants to know about the zoho marketing automationProblems with email templates (HTML - Outlook)
Hi there, I've been trying to create a newsletter from the template "Business 4". Everything looks great in the preview, but when I send it to my Outlook inbox, the layout doesn't seems to stick. More particularly: - The line-height is way more reduced, even though I used the line-height tool from the template - Columns but they are sometimes misaligned - Font size is not always the one I've selected. Could you help? Thanks!Zoho CRM IP Addresses to Whitelist
We were told to whitelist IP addresses from Zoho CRM. (CRM, not Zoho Mail.) What is the current list of IP Addresses to whitelist for outbound mail? Is there a website where these IP addresses are published and updated? Everything I could find is overHow to create a drop down menu in Zoho Sheets
I am trying to find out, how do I create a drop down option in Zoho sheet. I tried Data--> Data Validation --> Criteria --> Text --> Contains. But that is not working, is there any other way to do it. Thanks in Advance.Introducing Keyboard Shortcuts for Zoho CRM
Dear Customers, We're happy to introduce keyboard shortcuts for Zoho CRM features! Until now, you might have been navigating to modules manually using the mouse, and at times, it could be tedious, especially when you had to search for specific modulesZoho CRM's custom views are now deployable from sandboxes
This feature is now available for users in the AU, JP, and CN DCs. This feature is now available for users in CA and SA DCs. New update: This feature is now available for users in all DCs. Hello everyone, We're excited to announce that you can now deployWhere are Kanban swimlanes
So i've been playing with Zoho Projects Kanban view a bit more. It appears that task lists are being used as the Kanban columns, which makes sense from the implementation point of view but not the logical one. Kanban columns are statuses that a task can flow through, while a task list has been a logical way to organize related tasks and relate them to a mislestone. In other words a task in a particular task can go through several stages while remaining in the same task list. After doing some researchSend Automated WhatsApp Messages and Leverage the Improved WhatsApp Templates
Greetings, I hope all of you are doing well. We're excited to announce a major upgrade to Bigin's WhatsApp integration that brings more flexibility, interactivity, and automation to your customer messaging. WhatsApp message automation You can now useScheduling Calls in CommandCenter / Blueprints
I would love it if you could add a function to schedule a call in the lead's record for a future date. I know you can add a Task by going to Instant Actions > Task and completing the form: These tasks go into the lead's record under Open Actions. ButZoho One - Syncing Merchants and Vendors Between Zoho Expense and Zoho Books
Hi, I'm exploring the features of Zoho One under the trial subscription and have encountered an issue with syncing Merchant information between Zoho Expense and Zoho Books. While utilizing Zoho Expense to capture receipts, I noticed that when I submitLimit in number of records for subforms and multi-select lookup fields
It is my understanding that a maximum of 100 items can be selected in a multi-select lookup field, and that a total of 200 items can be selected in total between both subforms in a given module. Are there any ways to work around this limitation if weKaizen #136 - Zoho CRM Widgets using ReactJS
Hey there! Welcome back to yet another insightful post in our Kaizen series! In this post, let's explore how to use ReactJS for Zoho CRM widgets. We will utilize the sample widget from one of our previous posts - Geocoding Leads' Addresses in ZOHO CRMGetting Permission denied to access this portal.
We have one user that can't login to projects even though access has been granted. This user can login to accounts.zoho.com but when login to https://projects.zoho.com/portals.do we get this error: Unauthorized login to this portal Permission denied to access this portal. Check your portal URL again. Sometimes we also get "server too busy". We have tried killing sessions (in accounts.zoho.com) and we have deleted cookies; and tried different computers and still the same problem. All others use canMarketing Tip #1: Optimize item titles for SEO
Your item title is the first thing both Google and shoppers notice. Instead of a generic “Leather Bag,” go for something detailed like “Handcrafted Leather Laptop Bag – Durable & Stylish.” This helps your items rank better in search results and instantlyDoes Zoho Docs have a Line Number function ?
Hi, when collaborating with coding tasks, I need an online real time share document that shows line numbers. Does Zoho's docs offer this feature ? If yes, how can I show them ? Regards, FrankSetting Default Views for Custom, List and Detail Views
Hey, Is it possible to set a default custom view, list view and detail view for a module for every user? We are onboarding a lot of non technical people that struggle with these things. Setting the views as default would really help. Btw: also settingNext Page