This question relates to branding.

We have created the portal, and the SSL certificate is now applied. Therefore the URL now looks like our own, etc.

Question:

When a contact creates a ticket, the response that is going out is from email address:

support@companyname.zohodesk.com

We would like it to be support@companyname.com

Where is this configured, please?

Second Question:

At the bottom of the help page is says 'Powered by Zoho Desk'. Is this a configuration that can be changed?

Thanks

Steve