I have the BCC dropbox function set up on my Exchange server so that it bcc's a copy of the email both sent by and sent to a certain user set up in Zoho. I see the emails being logged under a test person "Lead" but not yet in a test person "Contact." I assume there is a delay. But should I assume that these emails will show there the same way they do under leads? I'm used to working with another CRM which just has Contacts not separated from Leads. They then use Opportunities to track leads against a Contact.
Thanks, so far so good. I do want to try the IMAP integration but for now have POP set up as I don't see IMAP as being allowed on my account. How would I go about enabling IMAP for testing purposes (I know I have to disable POP first).
Jim