No way to install/uninstall word plugin

No way to install/uninstall word plugin
No way to test this module, still have error message whaen connecting word.
An error has occured in the script on this page
line 25
char 904
Error expected ')'
code 0
url www.zoho.com
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AND no way to uninstall the module either.
an installation support fil _IsUser.dll could not be installed
acces is denied