Outgoing blocked: Unusual activity detected

Outgoing blocked: Unusual activity detected

Dear Zoho Team,

I've received a notification that outgoing emails from my account have been blocked due to unusual activity. I'm providing the requested information below to assist with the review:

  • Nature of Business:
    I operate Midweb (https://www.midweb.co), a digital platform that offers online top-up services for mobile credit, data packages, utility payments, and various digital products, primarily targeting users in Indonesia.

  • Type of Emails Sent:
    We mainly send transactional emails such as account verifications, password resets, order confirmations, and payment receipts. Occasionally, we send important service announcements.

I would appreciate your help in reviewing this matter and re-enabling outgoing email access. Please let me know if any additional information is needed.

Thank you for your support.

Best regards,