Outlook plugin - create Leads or Contacts with Name
Hi,
I am currently testing the Outlook plugin, it works quite well.
I am using the "Send and add to Zoho CRM" functionality. I send mails to Leads that aren't already in our Zoho system. Zoho automatically creates a new Lead (and that's fine).
Yet, the plugin creates a new Lead with the name is the username of the lead e-mail.
For instance, if I send a mail to john.doe@domain.com. Zoho creates a new lead filling the name with john.doe (even if I sent a mail to "John Doe <john.doe@domain.com>").
Is there a way to have Zoho creating a new Lead with "John Doe" as Name ?
Thanks for any insight.