Can "EMAIL 2" from Outlook be added as part of the sync tool to "Secondary Email" in ZOHO? Since both fields already exist, it would be a simple code change to add the fields. Today, over 90% of Customer Contacts have more than one email similar to Work, Mobile and Home phone. This lack of functionality requires a lot more time to custom add additional emails to almost every contact you sync. Benefit: That's a lot of time saved and tremendous workflow improvement with one minor add to a sync tool.