Dear Zoho Desk users,
You can now transform your customer experience with over
200 powerful plug and play extensions to suit your unique business requirements. You just have to integrate these extensions with your existing
Zoho Desk account and you're good to go!
The comprehensive catalogue of extensions for
Zoho Desk on Marketplace can help our partners and customers accelerate their business through simplified integrations. You don't have to write a single line of code to reap the benefits.
There are extensions for support channels, contextual collaboration, productivity, customer success, help desk automation, and more.
Listing out a few of those extensions here:
Extensions for telephony channels
Extensions for SMS and MMS
Extensions for customer service emails
Extensions for social media channels
Extensions for customer lead and data
Get the complete list of extensions available for Zoho Desk
here