Problem with Outlook Plugin

Problem with Outlook Plugin

The plugin for Outlook for one of my clients suddenly stopped working last week. The system doesn't seem to recognise her credentials any more. I have tried this on my own system - I normally use ZOHO mail - and have found the sme problem.

Something tells me that the reason is that the Plugin was upgraded last year and needed to be reinstalled - is that the case and would this resolve the issue. If the plugin in is re-installed will my client lose the emails she has already stored against the records in ZOHO?

Nick