I have installed the Outlook plug in but it does not display on the Outlook Toolbar.

 

I have checked it is not on the disabled items list when you open the Help menu in Outlook.

 

I have also checked it is active in the Zoho management interface that the product is activated.

 

When I look under Tools - Trust Centre - Add Ins  I see that the plug in is listed as being inactive.

 

I have therefore clicked the Go button to manage Com items and then checked the box next to the plug in and clicked OK.

 

BUT it still will not activate, if I repeat the routine described above I see that the box next to the plug in is unchecked

 

Help please.