We want to acquire some "Time Reports" on Zoho Analytics where we want to be able to use specific status changes from our blueprints. For example we want to acquire the "First Response Time" reports where the status was changed from "A" to "B" but not to "C" or where the status change has followed a line of status changes from "A" to "C" to "F".

Right now we can't create such reports because the "Status" field does only designate a single choice or some multiple choices without being able to designate a flow of changes on the applied blueprint for the tickets of a particular department.

Would you consider adding the blueprint status flow lines into the options of the "Status" field so that acquiring "Time Reports" including specific process flows (transitions) could be possible?