Remove "Subject" from the Ticket Form in Customer Portal
Is there any way I can remove/hide the "subject" from the Zoho Desk New Ticket Submission form that users get? We ask them very specific questions in our ticket and we don't want them to type in a subject. A subject implies an open ended question. All of the questions that we need gathered are done so in other questions. Can you please provide an option to be able to remove/hide the "Subject" field from the ticket submission form