Requirements - Need Urgent Attention
Can the ticket subject in Help Center portal have the same view from Zoho Desk portal?
Please see attached files for reference.
Example: based on the attached images, the Ticket number in IT OPS Ticket Zoho Desk comes before the Subject but the Ticket number in IT OPS Ticket Help Center comes after the Subject. Is it possible to configure in the Help Center to make the Ticket number comes before the Subject too? same in Zoho Desk portal?
Hoping for your prompt response. Thank you.
Best regards,
Lizz