Hello,
Our group is divided per branches.
We need to send newsletters to several people but our communication is divided by branches.
Our main concern is: If a contact is supposed to receive a communication from two different branches and he unsuscribe to one, we want him/her to keep receiving communication from the branch.
So we divided our databases by Lists but it seems that if someone unsuscribe from a List, he's automatically unsuscribed from all of the others, and automatically blocked by Zoho Campaigns (Do not email). So we cannot send him/her any new communication anymore (even if he didn't unsuscribe from one List/Branch and not an other).
Because in the group we are communicating per branch, with a communication dedicated to each branch, we do need to have a solution: if someone unsuscribe from a newsletter/brand, he's not automatically unsuscribed from the whole system.
Thanks in advance.
PS: please write your answer below, as you never answered me when I sent emails to you.
Rgds,
Olivier Mery
Mobilitas