Hello!

I am new User of Zoho One and I have a challenge with the way that the Super Admin profile is associated with a User profile for all applications.   In many instances having the super admin as a permissioned role associated with a user that is easy to connect and disconnect from the user allows for better distinction within the Zoho Administrative setup process.

Here is an example where this has caused an issue: Our e-mail system has team and individual user e-mails. Our super admin is the team email  ITAdmin@company.com for our other apps. In Zoho, this is problematic for the following reasons, to associate telephony access for all users, we need to use the TEAM e-mail profile to set up the telephone permissions, but all phone permissions in our company are individual e-mail connected, and are not associated with a team. When calls are sent to the master individual account, it is actually pulling the phone data from an individual user. In our phone system all team numbers are associated to groups through round robin/ other team member assignments.