Hello,

Our company has two departments.   Departmetnt 1  is our main tech support dept and is highly used, while Department 2 is for more specialized purposes.  

In our help center, Department 2 shows up as the default department, so users often do not send tickets to the correct department and this causes problems for us.   I assume this is because dept 2 is alphabetically before dept 1.

Is there a way to set Department 1 as the default in our help center OR can I simply make it so that dept 2 does not show up as an option at al?

Thanks