Everywhere in the system when you use a date field, you can TYPE the date using mm/did/yy format or use the drop down calendar to select a date.

However, in Zoho desk when you're setting the start/end date of a support contract you are required to use ONLY the calendar.

We set our monthly subscription clients to use a date of 12/31/2050 as the support expiration (since there is no way to make it not expire until canceled).

Because of this, I have to hit the >> button on the calendar 32 times to get to the year 2051, and then hit the < button 3 times to get to 12/2050 so I can select 12/31/2050.

We. Do. This. For. Every. Single. Customer.

(It is extremely tedious)