snippet is crazy :(
Hi :)
Snippet is populate the field, but always with name of ticket before... Example:
Snippet is populate the field, but always with name of ticket before... Example:
- First ticket response:
- customer: Jhon
- (Cases.first name): Jhon
- OK
- Second ticket response:
- customer: Mary
- Cases.first name: Jhon
- Wrong
- Third ticket response:
- customer: Carlos
- Cases.first name: Mary
- Wrong
