Dear Zoho Assist Team,

We would like to request a new feature that provides automated alerts when our recording storage is nearing its limit.

Current Limitation

Currently, Zoho Assist only displays a notification within the console when storage is approaching its limit. However, this is not always sufficient, as admins may not regularly check the console and could miss this important update.

Feature Request

Please add an email alert (or other notification methods like Zoho Cliq or SMS) to inform Zoho Assist admins when storage usage is approaching its limit. Ideally, the alert should:

• Be sent automatically to designated admin(s) when usage reaches a predefined threshold (e.g., 80% full).
• Include details on current storage usage and available options to manage or expand storage.
• Allow customizable thresholds
  so businesses can define when they want to receive alerts.
• Please send such an alert only to preselected admins and not to all of them.

Benefits of This Feature

• Prevents sudden disruptions – Ensures admins can take proactive action before reaching storage capacity.
• Improves workflow efficiency – Eliminates the need to manually monitor storage usage from the console.
• Enhances user experience – Helps businesses maintain uninterrupted access to session recordings without unexpected storage issues.

We believe this feature would greatly enhance the usability and management of Zoho Assist. Thank you for considering our request.

Best regards,
Ram