Support for IE8

Support for IE8

My customer portal seems to be broken for users - especially IE8 users. When invited individually ( also not presently working for me) They USED to be able to access the customer portal OK. When invited as part of a list of email addresses - they always had issues - even with Chrome.

However - tonight after asking for support on this for the last 2 days - I got this note from a zoho " developer" :

"Hello, 

Greeting from Zoho creator. 

We are sorry. IE8 is a not a supported browser for customer portal and the applications as well. Please upgrade the version of IE or use any different browser.

 

If you have more questions, please write to us! 

Sincerely,  
King I Zoho Customer Support"

The  unfortunate part of this is that on their web site Zoho's stance on this seems to be:


Supported Browsers

Zoho Creator supports the following browsers

·         Internet Explorer 8, 9 & 10

·         Chrome

·         Firefox

 Clearly it states that they support IE8.


Has anyone  else experienced this ? I have 50 users being hung up due to this- from a major international corporation - and  inconsistencies  like this are likely to cost me a very large client.


Craig