Switching Between Multiple Zoho One Organizations in New UI

Switching Between Multiple Zoho One Organizations in New UI

Here’s a polished version in English that you can use on Zoho’s support or community forum:


Subject: Switching Between Multiple Zoho One Organizations in New UI

Hello Zoho Community / Support Team,

I’m currently managing two independent Zoho One organizations. Both organizations share common Zoho users, including my own. In the previous Zoho One interface, there was a clear dropdown menu in the top-right corner that allowed me to switch between my organizations seamlessly (see attached screenshot).

However, since the recent UI update, I haven’t been able to find that organization-switch control anywhere. I still need to work across both organizations regularly, but now there's no obvious or easy way to switch contexts.

  • Previous behavior: A dropdown in the top-right corner listing all joined organizations, enabling a quick switch.

  • Current issue: That dropdown is no longer visible in the updated interface. There are no obvious alternatives in the header or profile menu.

Questions:

  1. Has the location or usability of the organization-switch feature changed in the new UI?

  2. Is there a new way to switch between multiple Zoho One organizations without having to log out and back in?

  3. Is this a known issue or an intentional change? If it’s planned to be reintroduced, is there an estimated timeline?

I’d appreciate any guidance, best practices, or temporary workarounds. Thank you.