Third Party Application Access

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• Namir

• Affan Mohammed

  

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• Deprecation of SMS-based multi-factor authentication (MFA) mode

  Overview of SMS-based OTP MFA mode The SMS-based OTP MFA method involves the delivery of a one-time password to a user's mobile phone via SMS. The user receives the OTP on their mobile phone and enters it to sign into their account. SMS-based OTPs offer

• Recent Topics

• Analytics : Highlighting a single bar in a bar chart

  I have a bar chart showing values across a year by week. I have a user filter to change the selected week, however the year graph will remain as showing the full year.  Is there anyway to conditionally format or construct the year graph to highlight the selected week ? 

• Agents permission per department

  Hi Team, can I setup permission for each agent what they can do in each department, for example I want account department agents to only have view access to support department tickets and not allowed to assign or reply to clients. I am sure this would

• Zoho CRM with Built-In MCP Support

  Zoho CRM now provides built-in support for Model Context Protocol (MCP), enabling AI tools to connect and perform CRM actions using natural language. Zoho CRM MCP servers act as a bridge between AI agents and Zoho CRM, exposing CRM capabilities as callable

• Choose Component for User Filter

  This filter in the Choose Component for User Filter would be better if had an Order or Group by function. Also, the Specify the default filter values: is very confusing and limiting.

• Disable - order online at zoho store

  I'm running cafe with Zoho POS. Doing good, however this enablement (Disable online order only on zakyastore.in) would enhance the business. Support asked to close -> "We can close the store from more options in the Mobile store > Overview > Store details

• Mass email from Report output

  Hi, I'd like to send a mass email based on a report output. The report is pulling multiple information from linked modules. Each line of the report ends up with a contact name, email and multiple field values pulled from the linked modules (some are custom

• Schedule from AI with Zoho Bookings MCP Server

  Greetings from the Zoho Bookings team! We’re excited to introduce the Zoho Bookings MCP (Model Context Protocol) Server integration, a powerful new way to bring AI-driven automation into your scheduling workflows. With MCP, you can connect Zoho Bookings

• Issue with attaching files to a task through the API

  Hello! I've implemented a function that creates a task for every new bill that is created but I haven't been able to attach to the task the files which are attached to the bill. I have encountered multiple errors but the most common one is error 33003:

• Create your own Zoho CRM homepage using Canvas - Home View!

  Hello everyone We are excited to share a new enhancement to Canvas in Zoho CRM that gives users more control over how their homepage looks and works. Introducing Canvas Home View! What is Canvas Home View? You can now create and design a custom homepage

• How to make separate ledgers for GST (different types). Based in India

  Hello Everyone, I am trying to configure GST for a small business and I am not able to create separate ledgers for the different types of GST. In the reports all of it is mentioned under one heading which is not allowed. How do I make sure that the different

• Zoho mail admin panel not opening

• Setting default From address when replying to request

  At the moment, if I want to reply to a request, the From field has three options, company@zohosupport.com, support@company.zohosupport.com, and support@company.com.  The first two are really internal address that should never be seen by the customer and

• Introducing SlyteUI : From Idea to a Working Interface in Minutes

  Hello everyone! Are you spending hours building basic UIs? Does even the smallest customization feel like a major task? CRM customization should feel intuitive and straightforward, not time consuming or exhausting. SlyteUI makes this possible by simplifying

• Zia Agents in Zoho CRM: a better way to set up digital employees

  Hello everyone, If you've been using Zia Agents in Zoho CRM, so far using Connections was the only deployment method you're familiar with. You create an agent in Zia Agents (define its objective, write instructions, use tools, add knowledge base) and

• Canadian Banks ?

  Can you advise which Canadian Banks can be used to fully sync credit cards and bank accounts? Thanks

• Combined Tasks and Issues View (Jira-Style Unified Workload)

  Hello Zoho Projects Team, We hope you are doing well. We would like to submit a feature request regarding task and issue visibility in Zoho Projects. Current Behavior: At the moment, Zoho Projects separates Tasks and Issues into different modules, each

• Scale up your support with Zia actions

  Hi there, Have you explored how Zia can help automate repetitive tasks? In customer support, every detail matters when delivering the right solutions to customers, and Zia is here to support you. This edition highlights how Zia can simplify and streamline

• Disable Zoho Contacts

  We don't want to use this app... How can we disable it?

• Allow Zia Agents using Zoho One Account

  When I went to try Zia Agents, it forced the creation of a new, separate account. This seems counter-intuitive to me. I don't want to manage a separate account. Plus, aren't Zoho One users the ones most likely to adopt Zia Agents most quickly? It seems

• My Zoho mail stopped receiving or sending emails about 3 hours ago

  Its a pop 3 account. The emails get into the actual mailbox on the server and I can send emails directly from the server, but they are no longer in Zoho, in neither of my Zoho accounts. All green ticks under Mail Accounts under Settings

• POP mailbox limits

  If I am accessing a remote POP mail server using Zoho Mail is there a mailbox quota for the account or is it all related to my mail account storage limits?

• SPF: HELO does not publish an SPF Record

  I am using Zoho mail. Completed all of the required prerequisites from the dashboard to avoid any issues with mail delivery. But when checking on mail-tester.com getting the following error. Can anyone help me solve this?

• Check out in Meetings

  Why there is no check out in Meetings of Zoho CRM, very difficult to track

• Ability to Attach Images When Reporting Issues to Zoho Projects from Zoho Desk

  Hi Zoho Desk Team, Hope you’re doing well. We’re using the Zoho Desk–Zoho Projects integration to report bugs directly from support tickets into the Zoho Projects issue tracker. This integration is extremely useful and helps us maintain smooth coordination

• Zoho Show Keeps Crashing and Goes Down with the Data

  Today, I am experiencing something unusual: Zoho Show keeps crashing and goes down with the data. When you try to reopen the same deck, you get that lovely "Presentation not found" error. This has happened today rather frequently with multiple decks.

• Outgoing Mail Blocked – Suspicious Login Activity (Need Clarification and Solution)

  Hello, I’m currently facing an issue where my Zoho Mail account has been blocked due to “suspicious login activity,” and outgoing emails are restricted. Here are the details shown: Block type: Outgoing mail blocked Reason: Suspicious login activity A

• Escalate the tickets to the escalation team through email

  Hi Zoho Team, I would like to ask if it is possible to escalate the tickets when the status changed to "Escalated" by sending an email to them. I have attached the snapshot from my Zoho desk where I want it to email to a certain group(escalation team).

• Mailbox storage showing incorrect usage

  My mailbox shows 4.99 GB used out of 5 GB. However, actual mailbox usage is only around 394 MB. Trash and Spam are already empty. IMAP/POP is not enabled. WorkDrive is not in use. This appears to be a storage calculation issue. Please help to recalculate

• Google Fonts Integration in Pagesense Popup Editor

  Hello Zoho Pagesense Team, We hope you're doing well. We’d like to submit a feature request to enhance Zoho Pagesense’s popup editor with Google Fonts support. Current Limitation: Currently, Pagesense offers a limited set of default fonts. Google Fonts

• Have to ask: WHY is Zoho Purposefully blocking Apple Reminders?

  I just have to ask: Why is zoho purposefully blocking Apple reminders (CalDav). This is just strange... I just can't see a reason why this is done both within the Zoho calendar and mail calendar? These are both paid services. Why? This little simple feature is forcing me to leave Zoho. Our workflow depends on Reminders and after talking with an Apple engineer, they noticed theat Zoho is purposefully blocking this caldav port call. I just don't understand why. Thanks!

• I am not able to check in and checkout in zoho people even location access allowed

  This issue i am facing in mackbook air m1, I allowed location in chrome browser and i also tried in safari but getting similar issue. Please have a look ASAP.

• Printing receipts with 80mm thermal printer and Zoho Creator

  I have a sales form in my Zoho Creator app and I would like to print receipts for customers. Question 1: From what I've read on this forum there's no way to submit and have the receipt print automatically, you'd have to go through the printer dialog,

• Integrate with WooCommerce using Wordpress Plugin

  We’re thrilled to announce a powerful update to the Zoho Marketing Automation WordPress plugin with WooCommerce integration! This enhancement enables new possibilities for businesses running online stores using WooCommerce, empowering them to merge seamless

• Removing To or CC Addresses from Desk Ticket

  I was hoping i could find a way to remove unnecessary email addresses from tickets submitted via email. For example, a customer may email the support address AND others who are in the helpdesk notification group, in either the TO or CC address. This results

• When I schedule calendar appointments in zoho and invite external emails, they do not receive invites

  Hello, We have recently transitioned to zoho and are having a problem with the calendar feature. When we schedule new calendar appointments in zoho the invite emails aren't being sent to the external users that we list in participants. However, this works

• Sync desktop folders instantly with WorkDrive TrueSync (Beta)

  Keeping your important files backed up and accessible has never been easier! With WorkDrive desktop app (TrueSync), you can now automatically sync specific desktop folders to WorkDrive Web, ensuring seamless, real-time updates across devices. Important:

• Unable to send

  Hello, I am unble to send any single email during the whole time due to the Zoho IP 136.143.188.16 being bloked by SpamCop.net Please help can somebody help me?

• Errorcode 554

  Hello, I am unble to send any single email during the whole time due to the Zoho IP 136.143.188.16 being blocked by SpamCop. Please can somebody help me?

• Spamcop

  Have been trying to email several of our clients and many of our emails keep getting bounced back with an error that states: ERROR CODE :550 - "JunkMail rejected - sender4-op-o16.zoho.com [136.143.188.16]:17694 is in an RBL: Blocked - see spamcop.net/bl.shtml?136.143.188.16"

• Emails being blocked / spamcop

  Hello, I am unablr to send any single email during the whole time due to the Zoho IP 136.143.188.16 being blocked by SpamCop.net Please help on this.

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