This Week in Zoho News - CRM Zen Show Episode 110

This Week in Zoho News - CRM Zen Show Episode 110

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Zoho News

Implementation of the Week

  • Zoho CRM – Zoho Desk integration to create Implementation Tickets upon winning CRM Deals
    • Throughout a Deal’s lifecycle, product information is loaded into a subform to track Products sold, along with a Delivery Date for the Product
    • Workflow triggered on marking a Deal closed-won to group Products, then write Product lists into Zoho Desk as an Implementation Ticket
    • Tickets are linked to the respective Desk version of the CRM Contact and Account on the CRM Deal
    • Ticket Priority automated to Low/Medium/High based on the difference between the current date and Delivery Date in Deal

Things We Noticed

  • Zoho Flow has deprecated the Zoho Books connection.
    • You will need to change all Flows connected to Zoho Books to a newly made Books connection for it to continue working.
    • No announcement was given.

This Week’s Reads

New On Zenatta.com

  • Zenatta Blogs
  • New Resource Guides
  • Tips and Tricks

Application / Plug-In of the Week

  • SpeedTest.net
    • This will allow you to answer the age-old question.  Is it you or me? 
      • (Of course, it can’t be you. You’re perfect, never change.)
    • Go to the website, or Install the chrome extension to take a Speedtest directly from your Google Chrome toolbar to quickly test your internet performance without interruption. 
      • Features:
      • Get your ping, download, and upload speeds within seconds
      • Measure how fast websites load