Hello everyone,

I reached out to support about this, but I've yet to hear back from them. I've never tried the forum before so I thought I would give it a shot. 

I am new to ZOHO and just getting setup with Zoho Workplace. 

I created a user ( test.user@mydomain.com) and set the user to be a member of a group I created called Interns ( interns@mydomain.com). The group is applied a policy I created called "Intern Policy". However, the user I assigned to the Intern group is still showing, "Policy Applied: Business Policy". (Business Policy is the default policy that was there before I created the Intern Policy) But under, "Member of " it says " interns@mydomain.com". Shouldn't the user's "Policy Applied" be switched to the Intern Policy if I make them a member of the Intern group?

I hope that makes sense. If you need further understanding please let me know.

Thank you,

STEVE